Delivery Policy and Freight Charges

Phoenix Education delivers across Australia, and by arrangement, overseas.

We will pack goods securely to reduce possible damage in transit. Your delivery will include a receipt for the items purchased including notification of any items backordered.

Delivery within Australia

After ordering, you will receive an email confirmation from phoenixeduc.com containing your order details.

We will normally confirm receipt of your order within a few minutes of ordering.

Usually we will attempt to send your goods via Australia Post or courier within 3 to 4 working days. In exceptional periods (Christmas, back to school), we have a significant spike in order volume and processing time can take longer.

For delivery within Australia, we offer free freight for orders over AUD $100. The cost of all deliveries within Australia for orders under AUD $100 is AUD $9.

Delivery overseas

Order ValueDelivery Charge
(Registered Post)
A$0.00 - $29.99 A$20
A$30.00 to $49.99 A$40
A$50.00 to $99.99 A$60
A$100.00 to $199.99 A$100
A$200.00 to $299.99 A$150
A$300.00 to $399.99 A$200
A$400.00 to $599.99 A$300
A$600.00 to $799.99 A$400
A$800.00 to $999.99 A$500
A$1000.00+ By arrangement